MyExcelExpert ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your information when you use our platform at myexcelexpert.com.

1. Data we collect

We collect the following information when you create an account or use our platform:

• Account information: username, email address, password (hashed)
• Usage data: courses completed, Arena challenge scores, streaks and badges
• Payment information: processed securely by Stripe — we do not store card details
• Technical data: IP address, browser type, device type, pages visited

2. How we use your data

We use your data to:

• Provide and personalise your learning experience
• Track your progress and award badges and certificates
• Process payments and manage your subscription
• Send account-related emails (confirmation, password reset)
• Improve our platform through anonymous usage analytics

3. Data storage

Your account data is stored on secure servers hosted in the European Union (Bluehost / EU region). Progress and Arena data is stored in Supabase (West EU — Ireland). We do not transfer your personal data outside the EU without appropriate safeguards.

4. Cookies

We use essential cookies to keep you logged in and remember your preferences. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though this may affect platform functionality.

5. Third-party services

We use the following third-party services:

• Stripe — payment processing
• Supabase — progress and score data storage
• Google Analytics (anonymised) — traffic analytics

6. Your rights (GDPR)

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Object to or restrict certain processing
• Data portability

To exercise any of these rights, contact us at [email protected].

7. Data retention

We retain your data for as long as your account is active. If you delete your account, your personal data is removed within 30 days. Anonymised usage data may be retained for analytics purposes.

8. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or via a notice on the platform. Continued use of the platform constitutes acceptance of the updated policy.